These terms and conditions ("Terms") govern your use of our marketplace website ("Platform") as a service provider in the beauty and wellness space. By accessing or using our Platform, you agree to comply with these Terms. Please read them carefully before using our Platform. If you do not agree to these Terms, you may not use our Platform.
- Scope of Services: Our Platform serves as a marketplace where service providers in the beauty and wellness space can list their services and connect with customers. We do not provide the services directly but facilitate the connection between service providers and customers.
- Compliance with Laws: As a service provider on our Platform, you agree to comply with all applicable UK and EU laws and regulations, including but not limited to those related to business permits, licenses, taxes, and consumer rights.
- Accuracy of Information: You are responsible for ensuring the accuracy and completeness of the information you provide on our Platform, including your profile, services offered, pricing, and availability. Misleading or inaccurate information may result in the suspension or termination of your account.
- Quality of Services: You agree to provide services of high quality and in accordance with industry standards. Any disputes regarding the quality of services provided will be resolved between you and the customer directly.
- Customer Communication: You agree to communicate promptly and professionally with customers regarding their inquiries, bookings, and any other interactions through our Platform. Any communication must adhere to our community guidelines and must not be abusive, harassing, or discriminatory.
- Booking and Payment: Customers will book your services through our Platform, and you agree to honor those bookings subject to availability and any terms and conditions you have specified. You will receive payment for your services through our designated payment system, and you agree to abide by our payment terms and fee structure.
- Cancellation and Refunds: You are responsible for establishing your own cancellation and refund policies, which must be clearly communicated to customers. Any disputes or issues related to cancellations and refunds will be handled in accordance with your stated policies and applicable laws.
- Intellectual Property: You retain ownership of any intellectual property rights associated with your services and content provided on our Platform. By listing your services on our Platform, you grant us a non-exclusive license to use, display, and promote your content for the purposes of operating and promoting our Platform.
- Indemnification: You agree to indemnify and hold harmless our company, its officers, directors, employees, and affiliates from any claims, damages, losses, liabilities, or expenses arising out of your use of our Platform or your breach of these Terms.
- Termination: We reserve the right to suspend or terminate your account at any time and for any reason, including but not limited to violation of these Terms, fraudulent activity, or legal requirements. Upon termination, you will lose access to our Platform and any associated data or content.
- Changes to Terms: We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Your continued use of our Platform after the posting of any changes constitutes acceptance of those changes.
- Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom and the European Union. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other policies or guidelines referenced herein. If you have any questions or concerns about these Terms, please contact us at admin@effortless.vip.